Services



ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Checking that the system works is a vital part of ISO 9001:2008. An organization must perform internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves. Read more about certification to management system standards.

The consequences of unsafe food can be serious and ISO's food safety management standards help organizations identify and control food safety hazards. As many of today's food products repeatedly cross national boundaries, International Standards are needed to ensure the safety of the global food supply chain.
ISO 22000:2005 sets out the requirements for a food safety management system and can be certified to. It maps out what an organization needs to do to demonstrate its ability to control food safety hazards in order to ensure that food is safe. It can be used by any organization regardless of its size or position in the food chain.

ISO 14001:2004 specifies requirements for an environmental management system to enable an organization to develop and implement a policy and objectives which take into account legal requirements and other requirements to which the organization subscribes, and information about significant environmental aspects. It applies to those environmental aspects that the organization identifies as those which it can control and those which it can influence. It does not itself state specific environmental performance criteria.
ISO 14001:2004 is applicable to any organization that wishes to establish, implement, maintain and improve an environmental management system, to assure itself of conformity with its stated environmental policy, and to demonstrate conformity with ISO 14001:2004 by
  • - making a self-determination and self-declaration, or
  • - seeking confirmation of its conformance by parties having an interest in the organization, such as customers, or
  • - seeking confirmation of its self-declaration by a party external to the organization, or
  • - Seeking certification/registration of its environmental management system by an external organization.
  • - All the requirements in ISO 14001:2004 are intended to be incorporated into any environmental management system. The extent of the application will depend on factors such as the environmental policy of the organization, the nature of its activities, products and services and the location where and the conditions in which it functions.

The OHSAS 18001 standard (may also be mistakenly referred to as ISO 18001) is internationally accepted as a method of assessing and auditing occupational health and safety management systems. Developed by leading trade and international standards bodies, it provides a framework for organizations to instigate proper and effective management of health & safety in the workplace.
By having a clearly defined management system in place to identify and control health and safety risks, organizations are able to minimize risks to their workforce and visitors or external contractors on their premises. The standard will enable organizations to put in place processes for continually reviewing and improving occupational health and safety.
Key areas that will be assessed by OHSAS certification
  • - Management systems in place
  • - Planning and risk assessment
  • - Staff training and awareness
  • - Communication of safety management systems
  • - Response to emergency situations
  • - Monitoring and continual improvement

ISO/IEC 17025 accreditation to organizations performing various types of testing and calibration. The list below encompasses A2LA's established ISO/IEC 17025 accreditation programs and more information may be found on their corresponding pages.
  • - Acoustics and Vibration
  • - Biological
  • - Calibration
  • - Chemical
  • - Construction Materials
  • - Electrical
  • - Environmental
  • - Forensic Examination
  • - Geotechnical
  • - Information Technology
  • - Mechanical
  • - Nondestructive
  • - Sustainable Energy Testing
  • - Thermal
ISO/IEC 27001 is the best-known standard in the family providing requirements for an information security management system (ISMS). An ISMS is a systematic approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process.
It can help small, medium and large businesses in any sector keep information assets secure.
Like other ISO management system standards, certification to ISO/IEC 27001 is possible but not obligatory. Some organizations choose to implement the standard in order to benefit from the best practice it contains while others decide they also want to get certified to reassure customers and clients that its recommendations have been followed. ISO does not perform certification.
SO/TS 29001 is the standard for quality management systems (QMS) for product and service supply organizations in the petroleum, petrochemical, and natural gas industries. It includes detailed, sector-specific requirements for the design, development, production, installation and service of products.
ISO/TS 29001 is relevant to manufacturers of oil and gas industry equipment and materials (upstream and downstream), service providers to the oil and gas industry, and purchasers of equipment, materials, and services.
Potential end users include:
  • organizations involved in exploration, production, pipelines and transportation, and the refining of petroleum and natural gas products
  • organizations involved in the design, manufacture, installation, and service and repair of equipment used in the exploration, production, transportation and refining of petroleum and natural gas products
  • organizations that provide technical, operational and support services to the various industry sectors
ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.
ISO/IEC 20000-1:2011 can be used by:
  • - an organization seeking services from service providers and requiring assurance that their service requirements will be fulfilled;
  • - an organization that requires a consistent approach by all its service providers, including those in a supply chain;
  • - a service provider that intends to demonstrate its capability for the design, transition, delivery and improvement of services that fulfill service requirements;
  • - a service provider to monitor, measure and review its service management processes and services;
  • - a service provider to improve the design, transition, delivery and improvement of services through the effective implementation and operation of the SMS;
  • An assessor or auditor as the criteria for a conformity assessment of a service provider's SMS to the requirements in ISO/IEC 20000-1:2011.
API Monogram licensees are committed to modern quality management systems compliant with API's industry-leading quality management standard, API Spec Q1. API Spec Q1 meets all of the ISO 9001 requirements plus additional elements deemed valuable by the oil and natural gas industry. In addition, all API Monogram licensees must have the technical capability to meet one or more API product specifications at the site applying for API recognition. ALL Monogram licensees are audited by the API prior to receiving the right to use the Monogram mark on products.
The API Monogram mark on products is a warranty by API Monogram licensees to the API and its purchasers that the marked products comply in every aspect with the applicable API product specification in effect at the time of manufacture.